PSU provide a unique support service for the public sector which has helped us win OJEC tenders and form long-term partnerships with many public bodies.
Why
We will guarantee response and fix times for your core mission Critical infrastructure and work in partnership with your in-house IT teams and third party software packages to ensure a single point of contact and total ownership of a fault.
- Network performance auditing tools
- Disaster Recovery
- Asset tagging / systems audit
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- System Upgrades
- Warranty Management
- On-site hot-swap spares and loan equipment
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We have tri-party agreements with most of the leading systems vendors to ensure a seamless transfer of warranty expired hardware onto support. PSU can manage and service all equipment under warranty to provide an enhanced, uniform level of support from day one at a discounted maintenance fee for PSU parts replenishment under warranty.
A sample of the public sector clients we support
- Gloucestershire Constabulary
- Bristol City Council – Education IT
- Gloucester City Council
- University of Gloucester
- Connexions
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- Leicester PCT
- Gloucester Health Authority
- Torex
- Clinisys
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"One of the major advantages of thier service is the ability to provide responsive and high quality remote support, as well as proactive monitoring of the network, through the PSU ObServer."
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